when pets speak, we know how to listen.

We understand the stress having a sick pet causes. If you’re concerned, we’re here. At AcutePet, we provide same-day emergency veterinary care for dogs and cats – without the long wait or emergency room price tag.

Cat getting an exam.
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Veterinarian discussing a pet’s health with an owner in an exam room.

why AcutePet Urgent Care?

Compassionate emergency care focused on your pet’s needs in an outpatient setting.

Efficient, same-day appointments, little to no wait, 7 days a week with extended hours.

Convenient veterinary care that is high-quality not high cost.

We’re the trusted choice for your pet’s care, supporting local veterinarians and ER hospitals as one connected circle of care.

welcoming spaces & friendly faces

AcutePet knows any illness can feel like an emergency when it comes to your pet.

Our locations are designed to be welcoming, low-anxiety environments for you and your pet.

Our Pet Parents Love Us

Melissa Olivia
Melissa Olivia
1 day ago
⭐⭐⭐⭐⭐ From my very first phone call, I knew AcutePet Urgent Care in West Chester was different. Shiloh, who handled my intake, was absolutely wonderful. She was warm, compassionate, patient, and took the time to answer all of my questions without making me feel rushed. From the moment I walked in, she made both Enzo and me feel genuinely cared for during a stressful situation. Dr. Hansen was exceptional. He took the time to thoroughly examine Enzo, explain exactly what he was seeing, discuss treatment options, and answer every question I had. I never felt like just another appointment. His calm, educational approach and genuine concern for Enzo’s well-being gave me complete confidence that he was receiving outstanding care. What impressed me even more was learning about AcutePet’s philosophy toward preventive and functional medicine. If you’re looking for a veterinary team that not only treats illnesses but also gets to the root of the issue and focuses on helping your dog or cat live a healthier, longer life, this is absolutely the place to go. Their pricing was transparent, fair, and very reasonable, with no surprises. In today’s world, finding veterinary care that is compassionate, thorough, and upfront about costs is refreshing. I highly recommend AcutePet Urgent Care in West Chester. Shiloh, Dr. Hanson, and the entire team have earned my trust, and I will absolutely be recommending them to my family, friends, and anyone looking for exceptional veterinary care. Thank you for taking such wonderful care of my fur baby 🐶❤️
Audrey Ernst
Audrey Ernst
2 days ago
Very pleased by the quick, kind and compassionate service our dogs and we received. Thank you so much
Debbie Riley
Debbie Riley
4 days ago
My dog’s appointment was at 6:00 but he was seeing about 45 minutes later. Otherwise the staff was very nice and considerate and took care of my dog.
Amanda Schubeler
Amanda Schubeler
4 days ago
If there is not a life threatening emergency, I definitely recommend giving them a try. It’s set up to take appointments, versus the hours long wait at the emergency vet. Took our dog in for a UTI, was in and out in about an hour. I really liked how they engaged with the pet owner while going over labs, history, and any other information. A little more expensive than a regular vet visit, which is to be expected since it is like an urgent care but much less than what I would’ve paid at the emergency vet. Everyone was very nice and friendly. Will definitely go back if there is ever a need after normal veterinary hours.
Christine Francis
Christine Francis
6 days ago
Compassionate service at a difficult time. Thank you!
Nancy Hutson
Nancy Hutson
6 days ago
They were caring, calming and gave us all the info we needed to make an educated decision about the care of our Nala.
Tonya Andrews
Tonya Andrews
6 days ago
We recently used AcutePet Urgent Care for an emergency with our dog. Our usual vet was unable to get us in for a week and this situation was urgent. So I got online and set an appointment for the same day at AcutePet Urgent Care. We showed up a little early, checked in and stayed in our vehicle until they called us in at our appointment time. The veterinarian came right in and was calm and kind. He did a thorough exam and gave us possible prognosis’ along with options. Unfortunately the best option for our fur baby was to cross the rainbow bridge. This office and staff made all of that very calm and comforting. We used Faithful Companions through AcutePet Urgent Care for cremation and our girl was dropped back off to us at home today.
Cindy
Cindy
7 days ago
Everyone was so caring and patient and accommodating. I’ve taken my dog to a few other vets, and none of them were even close to how you guys were for both my dog and myself. I had to say Goodbye to my boy. And you guys made it so easy and pain free for both my dog and me. I will recommend you guys to everyone that needs care for their pets. Thank you.n For everything.
Charolette Ferguson
Charolette Ferguson
7 days ago
Accutepet was awesome they took such loving care of my buddy. He was at ease not getting hurt by them. He was in so much pain that they help buddy so much. Thank your whole team for us please.
Rachel Cahill
Rachel Cahill
7 days ago
They were amazing had to put my baby snoop dogg down l will miss him so much
Allergies/Allergic Conditions
  • Bee Stings
  • Digestive issues
  • Flea allergy or infestation
  • Hives
  • Insect bites or stings
  • Itching/Scratching
  • Licking/Chewing affected area
  • Red, irritated skin
  • Rubbing face
  • Runny eyes or nose
  • Skin irritation or infection
  • Snake bites
  • Sneezing
  • Swelling of face, ears, lips, ocular area
  • Vaccine sensitivity or reaction
Anal Gland Issues
  • Discomfort
  • Licking
  • Scooting
Behavior Changes or Concerns
  • Hiding
  • Lethargy/Decreased Activity
Coughing or Sneezing
  • Allergic conditions
  • Foreign object inhalation
  • Lower respiratory irritation, virus or disease
  • Upper respiratory irritation, virus or disease
End-of-Life Care and Arrangements
  • Cremation
  • Euthanasia
Eye/Ear/Nasal Conditions
  • Discharge
  • Discomfort
  • Infections
  • Redness
  • Swelling
Fever

Some pets maintain a baseline temperature slightly above or below these ranges.

  • Cats – the normal body temperature is between 100.5 and 102.5 degrees F.
  • Dogs – the normal body temperature is between 99.5 and 102.5 degrees F.
Injury or Trauma
  • Broken toenail
  • Lameness/Limping
  • Possible broken bone/Fracture assessment
  • Trouble/Difficulty walking
  • Wounds, lacerations (cuts), abrasions (scrapes), abscesses
Medication Administration Appointments
  • Assistance in administration of prescribed medications
  • Subcutaneous fluid administration
Not Acting Right or Seems Off

You know your pet best – sometimes it is hard to determine exactly what is bothering them, but you know they just aren’t themselves.  This can be your pet’s way of letting you know they aren’t feeling well or are sick.

  • Change in activity level
  • Change in appetite
  • Change in behavior
  • Hiding
Pain Management

Animals are often very good at concealing any discomfort, and it may be shown in less obvious ways, like slight changes in behavior, activity, or body language.

  • Arthritis
  • Back Pain
  • Neurologic
  • Oncologic (cancer related)
  • Orthopedic (bone, joint, muscular)
Skin Conditions
  • Hot spots
  • Itching
  • Masses or lumps
  • Rashes
Toxin or Poison Exposure or Ingestion

Quick intervention is usually indicated for most ingestions or exposures, and may include induction of vomiting, decontamination or administration of binding agents, supportive care, or medications.

  • Chemical substances or compounds
  • Medications (human or veterinary)
  • Overdoses
  • Plants
Tremors/Twitching/Seizure
  • Medication side effect or overdose
  • Metabolic disease or disorder
  • Neurological disease or disorder
  • Toxin exposure or ingestion
Urinary or Kidney Issues
  • Bloody urine
  • Dehydration
  • Increased frequency
  • Straining or difficulty urinating
  • Urinary tract infection
Vomiting/Constipation/Diarrhea
  • Change in appetite – not eating or drinking, or excessive eating or drinking
  • Constipation
  • Dehydration
  • Diarrhea
  • Dietary indiscretion
  • Foreign material ingestion
  • Intestinal parasites (worms)
  • Lethargy
  • Regurgitation
  • Vomiting

guiding great care for pets and their people.

John D. Anastasio
DVM, DACVECC, Chief Medical Officer

At AcutePet, we know how much your pets mean to you—they’re family. That’s why our Chief Medical Officer, Dr. John Anastasio, plays such an important role in shaping every aspect of the care we provide. As a board-certified veterinary criticalist, Dr. Anastasio brings the kind of advanced training usually found only in specialty hospitals right into our urgent care clinics. His experience leading some of the nation’s most respected veterinary teams ensures that whether your pet needs immediate help or routine urgent care, they’ll always receive thoughtful, consistent treatment. 

Dr. Anastasio began his path in veterinary medicine in New York City, studying Biology at the City University of New York before earning his veterinary degree from Ross University and completing clinical training at the University of Pennsylvania. After advanced training at the Animal Medical Center in Manhattan and a residency at Tufts University, he became a board-certified specialist in Emergency and Critical Care. But what sets Dr. Anastasio apart isn’t just his expertise, it’s the way he guides our doctors and staff to care with compassion and heart. From mentoring our teams to setting the highest standards of care, his leadership creates an environment where pets come first, families feel reassured, and our staff feels supported.

With Dr. Anastasio’s influence woven into every AcutePet clinic, you can trust that the pets you love are always in the best hands.

AcutePet Urgent Care
guiding principles

We prioritize open communication, listening, ethical decision-making and a commitment to transparency in all our interactions.

We approach each day with gratitude for the opportunity to work with animals, show empathy towards their needs and have pride in the care we provide.

We strive to be authentic in our interactions, recognize the value of our veterinary teams and foster strong relationships built on honesty and respect.

We continuously provide opportunity for growth driven by our unwavering passion to help pets, people, and the profession.

AcutePet Founders, Drs. Doug Hoffman & David Sachs sitting on a counter in front of the AcutePet Urgent Care Logo on a teal wall
owner and white dog cuddling on bed