Mackenzie Timmons
7 days ago
Our dog got out and was missing for a few days, when found the shelter thought he could have sustained trauma by possibly getting it by a car. The vet immediately got us in! They were very personable and listened to all the concerns and questions we had! They made our dog feel comfortable and safe! They continued to take our calls and address any concerns we had! Would highly recommend this clinic! The staff members are very nice and welcoming! They saved our baby and I feel like I could never repay them for everything they have done to save our dog!
Kate Emmerich
2 weeks ago
We were needing to monitor our dog’s behavior over the weekend as our M-F vet had recommended- we were told if she declined to take her in and this place was suggested. I’m so glad we went! They got us in, checked our girl out thoroughly and were able to quickly diagnose the issue (blockage in stomach requiring surgery!) they recommended us a surgery location (Grady’s) and called to be sure we could get in same night to have the surgery done. They were kind, caring, and transparent (in costs) through the whole situation. They even continued to follow up after checking in on us and our pup! It’s a relief knowing we have a super good pet urgent care we can go to again should we ever need it!
Leighann Foster
2 months ago
My horse of a baby dog sliced open her foot and our vet was unavailable they were beyond wonderful during a very stressful time. Everyone we worked with really cared about our Sable and wanted to do what was best for her. I could not be more thankful of how well they took care of her and the kindness they all showed.
We had to make a visit to AcutePet after our dog got stung by a bee. While there we ended up having them do some additional blood work, by our choice based on some behavior we'd even working with our regular vet on. They were amazing with our pup, who loved absolutely all of them and they were very helpful, empathetic and caring during our visit that turned into a bit more than originally planned. They did not push us in any services, they asked us on every step how we wanted to proceed as well as giving us exact prices on procedures before continuing. They were incredibly thorough and caring in communication and continue to be if we need to call for questions during off hours. We are forever grateful for this location and it's staff. While we are on a unfortunate path for our pup, we wouldn't have found these answers out without this team. Very grateful to have this place nearby and available during hours that regular vets are not, without the emergency visit price tag. Thanks so much AcuteVet.
Jaron Martin
2 months ago
I recently had to bring my dog (Duck) to acute pet urgent care after arriving home from work to find that he had a pretty significant laceration to his foot, that definitely needed sutures. With it being a Friday night, and after 5pm, my options for care were limited. I cannot say enough good things about the experience. From the initial phone call and the moment I walked in, the staff was incredibly friendly, compassionate, and welcoming. They immediately put Duck and I at ease during a stressful situation and took great care of him. The team was professional, knowledgeable, and took the time to explain everything clearly, making sure I understood all the steps for treatment. Their genuine concern for my pet’s well-being was evident throughout. If you’ve ever tried to load a 130 pound sedated dog into the bed of a truck after surgery, you know this is no easy task. Two of the staff, along with Dr. Beauchamp assisted with making sure duck was loaded into the truck and comfortable, one of the staff even crawled in the back with him! I highly recommend acute pet urgent care for anyone in need of quick, caring, and expert attention for their pet! Thank you for your exceptional service!
Taylor Rodewald
3 months ago
Our 12 week old husky was suddenly very lethargic and not eating or drinking. Our primary vet wasn’t able to fit us in quickly and recommended here. Not only did they fit us in the same day, but they got our baby feeling much better very quickly. They explained all the tests they were going to run, educated us on all the medications and care plan, and made sure we were comfortable with everything. Additionally every staff member who helped was so kind and sweet to us and our sick puppy! I would recommend them to anyone, they were simply phenomenal!
Rhonda Rosenlieb
5 months ago
My cat Boots has been declining and he was ready. I called and from that moment, I felt the caring of the staff. They have only been open a week, but I agree, we are VERY lucky to have them. I second what everyone else said in the other reviews. They were caring and compassionate and made this difficult time so much easier! Boots went peacefully and I am so thankful for AcutePet Urgent Care.
Breanna Payge
3 months ago
I couldn’t reccomend a vet more! They care just as much about the humans as they do the pets & really take their time making sure you understand everything going on & all the take home instructions. They’re so clean, so sweet & quick too! They took us in when no other vet in the area would & I’m so thankful they saved our big kitty!
Miranda Bates
4 months ago
We were recommended to AcutePet by another vet office, and it was the best experience I could have asked for. Reception was amazing and super knowledgeable, as well as being kind and empathetic. The doctor was very patient and explained every step of their process, answered all of our questions, and gave us multiple options to try and stay in our tight budget. We will definitely return if we have any other emergency type issues- almost wish that this could be a primary care because the attention and love all of the staff showed for our fur baby was the absolute best! Thank you for all that you do!
Andrea Burns
4 months ago
The staff here are knowledgeable and compassionate. They are able to provide many of the services of the emergency vets at a fraction of the price. I had to put my cat down and even though it was a horrible experience they did everything to make us comfortable. I will definitely go back if ever needed in the future. Thank you all for being so awesome! ❤️
Our sweet Frenchie mix urinated on herself and refuse to eat at 11pm suddenly. We jumped in the car terrified and showed up at acute pet urgent care 30 mins before closing. Not only did they see us right before close, they took great care of our girl and were thorough despite the time of night. I also really appreciated that the vet gave us options on how aggressively to try to treat her fever as elevated white blood cell count. All the staff were great and the facility is very nice and clean. The room we were in had a couch and an ottoman. There were drinks to keep us comfortable. It was as positive an experience as it could have been given how freaked out we were. I hope we never need to come back, but I’m glad this facility is here in case we need it.