Urgent Care Vets in
West Chester, OH

This was the first time we visited AcutePet Urgent Care in West Chester. They were wonderful to deal with… start to finish! I was able to make an appointment online at 3:00am the day of due to my pup being sick. They were on time (even early) when we got there and showed great care in helping us and our Renfield out. They even called us to check back in on him. We will definitely use them again in the future.

Our cat, Rootbeer, had been feeling sick for a couple days and was progressively getting worse as the day went on. We decided to take her here last minute and unfortunately did not get there until 30 minutes before close. We apologized profusely and explained we just wanted to make sure she would get through the night. Despite the time crunch, the staff all took their time in Rootbeer’s care. The next day, they quickly sent her record over to our vet without issue. Rootbeer got the care she needed and is feeling a lot better now! Even though us coming in so late was surely an inconvenience on them, I am eternally thankful for their patience and diligence during our visit.

A+++

Very appreciative to know there is a clinic available on weekends with no appt necessary. Bandit was having some digestive issues and I didn’t want to wait until Monday to see our primary Vet. I didn’t know they also make appointments on weekends so we were seen between scheduled patients. Bandit received a full work up and meds by the caring staff. Thankfully it wasn’t too serious but we received peace of mind which was priceless.

The entire staff is very efficient, kind and knowledgeable. The veterinarian who examined my kitty was exceptionally thorough. It was easy to get an appointment with no waiting when I arrived. In an emergency, I will definitely choose ACutePet!

My precious pup Honey came down suddenly with a UTI. Acutepet quickly set up an appointment within the hour. We were seen immediately and treated with compassion and respect. I’m happy to say my Honey is all better. So glad they were there for us in our emergency.

We took our puppy in for swallowing part of a landscape lightbulb, they were quick to get him into a room and x-Rays done. Dr was very thorough and pleasant to talk with. Staff was great!

Profession and friendly staff. Dr. Hanson was patient with our many questions and concise with is recommendations. The facility is clean and doesn’t smell like a vet clinic.

Dr Kloepfer (sp?) is a lovely doctor! Took my pup in most recently for licking his skin raw and she got him squared away and in a cost effective manner. Saw Dr Midkiff for back problems and behavioral type issues and she was able to provide me with good information on how to move forward and some medications to help him rest and feel better. I also saw here for a routine check in both cats just to be sure they were handling my move well. She found a UTI I was unaware of and got one of my cats all fixed up. Dr Hanson saw my dog for limping and also a broken incisor. He gave me a lot of great information on how to handle this while waiting to get his teeth taken care of and was happy to meet me where I was on budget constraints. He also was happy to recheck my dog a week later to make sure he was improving. Acute pet is awesome and their team there is compassionate and understanding. I felt that most of it was cost effective and much better than the other places surrounding, in care and price. It felt a lot more personal and not a fee to take my dog to the back. They were transparent about costs from the jump and didn’t pressure me into things I couldn’t afford. I did question some of the plan and what I didn’t understand, they were happy to sit and explain why it was important to do the testing they’re suggesting. The whole staff there is really incredible. I’m clearly a frequent flyer but it’s because my pets feel comfortable with the people that work there. Also their front staff is really really nice and accommodating. The place is clean and the people are nice. I’d give more stars if I could. I always intend to write a review every time I go and always forget! Wanted to get everyone in one!!

Lovely and kind staff, great care, and was able to get in and out really quickly.