AcutePet Urgent Care vets in Solon, OH

I have a very grumpy orange cat who was not happy to be at the vet. Despite his complaints, the staff were very accommodating and understanding. It took two rounds of sedation for him to be okay with treatment, and they were so brave, patient, and kind with him despite him being so difficult. While he was in treatment, they checked in with us multiple times and gave many updates. They explained the processes thoroughly and answered all of our questions, even ones that were probably simple. They followed up with us in the next few days to make sure my kitty was ok. I’m so grateful that they were so willing to handle my problem child and gave me such peace of mind through the process. Definitely reccomend this team for troublesome pets! They can handle it and will be so helpful.

AcutePet was an amazing place for the last couple of hours for my dogs life. They were the only urgent care that did not have at least a 2 hour wait or more. When I walked in with my dog Maraca we quickly were checked in and put into a room to see the nurse and doctor. They listened to all my concerns and looked over my dog. The doctor came in and you could tell he really cared about the animals and he was very honest about my dog’s outcome or what treatments could be attempted. As we were switching rooms I caught a glimpse of one of the nurses sitting in the back and just petting my dog’s head as she was trying to keep her warm and giving her oxygen. They made sure my dog was well taken care of and knew she was loved even when she wasn’t with us. The doctor was very understanding and knew it was a hard decision to put her down but was very compassionate to my family as we gathered to say goodbye to her. They explained everything we needed and allowed us as much time as we needed. They really made a very difficult thing to do easier. They even made sure she was taken care of after she was gone and sent a card to our home with notes from each of them saying how they were so sorry for our loss. They will definitely be a place I will keep in mind for any other urgent things with my other pets and who I will recommend to others.

I contacted AcutePet Urgent Care in the evening because I was concerned that my kitty might be blocked — I hadn’t seen any signs of urination in 24 hours. The person who answered my call said to bring him immediately, they would fit him in. When I arrived, they triaged him without delay. The staff assigned a room for me to wait in and, shortly after I had arrived, the nurse came into the room with my sweet boy, Roo. She said his bladder was normal, small with no — or very little — urine. Not blocked. She and the AcutePet Urgent Care staff were wonderful from the initial call through the entire visit. Forever grateful for this experience and the immediate attention given to my beautiful boy.

Amazing group of kind, empathetic, caring individuals! 100 percent recommend them!

I had a truly wonderful experience from start to finish. After my dog was bitten at the dog park, I called to see if they could help, and the team was incredibly kind and reassuring right away. They were able to get us in quickly, and the entire staff was compassionate and attentive throughout the visit. The veterinarian took the time to thoroughly explain everything, which I really appreciated, and the vet tech was gentle, supportive, and helpful every step of the way. My dog was treated with such care and professionalism. I’m so grateful for their help and highly recommend AcutePet Urgent Care to anyone in need of prompt, compassionate veterinary care.

The ladies were all rock stars!!! We stopped by the office before making an appointment & they made us feel like we could trust them with our precious kitty who is a bit of a challenge!!! Everyone was wonderful to him & us!!! Thank you!!!!!

Everyone at acute was absolutely wonderful and so accommodating to my sweet boy and I. They truly have nothing but love and pureness for all the furry friends that walk in.

Everyone was extremely friendly and professional. Everything was explained thoroughly and easy to understand. They prescribed some medication for our kitten and they followed up the next day to see how things were going. I would highly recommend them for your pet needs. I only wish they did well care also. Thank you so much.

The staff is truly amazing and I can’t speak enough on how caring they are. They didn’t do anything without asking and giving me a price on how much it would be. God forbid anything else happens to my baby, but if need be this is where I will take her. Thank you so much!

Everyone treated Zeus with kindness and kept him calm.